By accessing and using https://frillsandlaces.com/ (the “Website”), you agree to be bound by the following terms and conditions (“Terms”). Please read them carefully before using the Website. If you do not agree with these Terms, please refrain from accessing or using the Website.
1. Privacy and Security
1.1 Privacy Policy: We value and prioritize your privacy and security concerns. By visiting the Website, you agree to comply with our Privacy Policy. If you do not agree with the Privacy Policy, please do not access or visit the Website.
2. Copyright and Trademarks
2.1 Ownership: All content on the Website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Frills and Laces or its content suppliers.
2.2 Trademarks: Your use of the Website and its contents does not grant you any rights to the copyright, designs, trademarks, or other intellectual property contained on the Website. Any violation will be subject to legal action.
3. Colors
3.1 Display Accuracy: While we make every effort to display product colors accurately, we cannot guarantee exact color representation due to differences in device displays.
4. Electronic Communications
4.1 Consent: By using the Website or communicating with us electronically, you consent to receive communications electronically and agree that such communications satisfy any legal requirements.
5. Order Cancellations, Billing, Delivery & Returns
5.1 Cancellations: Cancellation requests are only accepted within 24 hours of placing the order. Refunds are not provided; amounts may be redeemed for another outfit.
5.2 Billing: Prices include applicable GST based on the shipping destination.
5.3 Delivery: Products are handcrafted and made to order. Dispatch typically occurs within 20–25 working days.
5.4 Returns:
- No returns or exchanges once an order is placed.
- Defective products may be reported via email for assistance.
- Color variations are not eligible for returns.
- Sale items are strictly non-returnable, non-refundable, and non-exchangeable, so please check carefully before payment.
- In case of any damage, please contact us within 2 days with a clear unboxing video as proof.
- Kindly select the correct size from our size chart or share your customized measurements.
6. General Provisions
6.1 Modifications: Frills and Laces reserves the right to modify these Terms at any time.
6.2 Governing Law: These Terms are governed by the laws of India.
6.3 Severability: If any provision is found unenforceable, remaining provisions remain valid.
6.4 Entire Agreement: These Terms constitute the entire agreement between you and Frills and Laces.
7. Contact
If you have any questions about these Terms, contact us at:
Email: info@frillsandlaces.com | support@frillsandlaces.com
Phone: +91-9947022444